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Privacy Policy
Last Updated: January 15, 2026
Prestige Faces Dubai ("we," "us," or "our") operates the website prestigefacesdubai.com (the "Website").
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information
when you visit our Website or use our services.
We are committed to protecting your privacy and complying with applicable data protection laws,
including the UAE Data Protection Law and the General Data Protection Regulation (GDPR) where applicable.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and postal address when you submit inquiries, applications, or contact forms
- Model Applications: Portfolio images, measurements, physical characteristics, work history, and professional experience
- Communication Records: Content of messages, emails, or other communications with our agency
- Payment Information: Billing details and payment information for services rendered (processed securely through third-party payment processors)
- Account Information: Username, password, and preferences if you create an account on our Website
1.2 Information Collected Automatically
When you visit our Website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Data: Pages viewed, time spent on pages, links clicked, referring websites
- Location Data: General geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 5)
1.3 Information From Third Parties
We may receive information about you from:
- Social media platforms when you interact with our social media accounts
- Analytics providers (Google Analytics, Facebook Pixel)
- Professional references provided during model application processes
- Publicly available sources for verification purposes
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Provision
- Processing and responding to inquiries and applications
- Managing model representation and bookings
- Communicating about opportunities, castings, and projects
- Providing portfolio and career development services
- Processing payments and managing financial transactions
2.2 Website Operations
- Operating, maintaining, and improving our Website
- Personalizing user experience and content
- Analyzing Website usage and trends
- Troubleshooting technical issues
- Ensuring Website security and preventing fraud
2.3 Marketing and Communications
- Sending newsletters, updates, and promotional materials (with your consent)
- Informing you about industry events, workshops, and opportunities
- Conducting surveys and requesting feedback
- Showcasing model portfolios to potential clients (with explicit consent)
2.4 Legal and Compliance
- Complying with legal obligations and regulations
- Protecting our legal rights and interests
- Preventing fraud and ensuring Website security
- Enforcing our Terms and Conditions
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area, we process your personal data based on:
- Consent: You have given clear consent for processing your personal data for specific purposes
- Contract: Processing is necessary for performing our contract with you
- Legal Obligation: Processing is necessary to comply with legal requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your fundamental rights
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 With Your Consent
- Sharing model portfolios and information with potential clients for booking opportunities
- Featuring models on our Website and promotional materials
- Third-party collaborations you have approved
4.2 Service Providers
We share information with trusted third-party service providers who assist us in:
- Website hosting and maintenance
- Payment processing
- Email marketing and communications
- Analytics and performance monitoring
- Customer relationship management
These providers are contractually obligated to protect your information and use it only for specified purposes.
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be
transferred as part of that transaction, subject to the same privacy protections.
4.4 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes, court orders, or government requests
- Enforce our Terms and Conditions
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Protect the rights and safety of our users or the public
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance user experience, analyze Website
performance, and deliver personalized content and advertisements.
5.1 Types of Cookies We Use
- Essential Cookies: Necessary for Website functionality and cannot be disabled
- Analytics Cookies: Help us understand how visitors use our Website (Google Analytics)
- Marketing Cookies: Track visitor activity to deliver relevant advertisements (Facebook Pixel)
- Preference Cookies: Remember your settings and preferences
5.2 Managing Cookies
You can control cookies through our cookie banner when you first visit the Website or through your
browser settings. Note that disabling certain cookies may affect Website functionality.
5.3 Third-Party Analytics
We use:
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal
information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL/TLS encryption for data transmission
- Secure server infrastructure with regular security updates
- Access controls limiting data access to authorized personnel only
- Regular security audits and vulnerability assessments
- Secure data backup and recovery procedures
- Employee training on data protection and privacy
However, no method of transmission over the Internet or electronic storage is 100% secure. While we
strive to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in
this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Model Applications: Retained for 2 years from last contact or as long as you remain represented by our agency
- Client Inquiries: Retained for 1 year from last communication
- Marketing Communications: Until you unsubscribe or request deletion
- Financial Records: Retained for 7 years as required by UAE law
- Website Analytics: Aggregated data retained indefinitely; individual data retained for 26 months (Google Analytics default)
8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
8.1 Access and Portability
- Request access to the personal information we hold about you
- Receive a copy of your data in a structured, commonly used format
8.2 Correction and Update
- Request correction of inaccurate or incomplete information
- Update your contact details and preferences
8.3 Deletion
- Request deletion of your personal information (subject to legal obligations)
- Withdraw consent for processing based on consent
8.4 Objection and Restriction
- Object to processing based on legitimate interests
- Request restriction of processing in certain circumstances
- Opt out of marketing communications at any time
8.5 How to Exercise Your Rights
To exercise these rights, contact us at:
We will respond to your request within 30 days.
9. Children's Privacy
Our Website and services are not directed to individuals under 18 years of age. We do not knowingly
collect personal information from children under 18 without verifiable parental consent.
For model applicants under 18, we require explicit parental or guardian consent before collecting or
processing any personal information. If you believe we have inadvertently collected information from
a child without proper consent, please contact us immediately.
10. International Data Transfers
We are based in the United Arab Emirates. If you access our Website from outside the UAE, your
information may be transferred to, stored, and processed in the UAE or other countries where our
service providers operate.
When transferring personal data internationally, we ensure appropriate safeguards are in place,
including standard contractual clauses approved by relevant authorities.
11. Third-Party Links
Our Website may contain links to third-party websites, social media platforms, or services. We are
not responsible for the privacy practices of these third parties. We encourage you to review their
privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements,
or for other operational reasons. We will notify you of material changes by:
- Posting the updated policy on our Website with a new "Last Updated" date
- Sending email notification to registered users
- Displaying a prominent notice on our Website
Your continued use of our Website after changes become effective constitutes acceptance of the updated
Privacy Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Prestige Faces Dubai
Data Protection Officer
6 Shields Way New Pietro
QLD 2921, United Arab Emirates
Email: [email protected]
Phone: +3533981647780
Registration No: 15053308
14. Complaints and Disputes
If you believe your privacy rights have been violated, you have the right to lodge a complaint with us
at the contact information above. We will investigate and respond to your complaint promptly.
If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant
data protection authority in your jurisdiction.
This Privacy Policy was last updated on January 15, 2026, and is effective immediately for all users.